Terms
Terms of Service
Last updated September 2026
These terms cover what JapanTripCraft is, what it is not, and what you can expect when you buy a custom itinerary.
What this service is
JapanTripCraft builds custom, day-by-day Japan itineraries. You fill out an intake form describing your trip. An AI writes a first draft from your answers. A local curator who lives in the region you are visiting reviews it, corrects it, and adds what only someone on the ground would know. We bring the result together into one plan and deliver it to you.
What this service is not
We are not a travel agency. We do not book flights, hotels, transport, tours, or reservations, and we do not handle payments for any of those. You book and pay for your own travel. What we sell is the plan: where to go, in what order, for how long, and why.
Delivery
Your complete itinerary arrives within five business days of a completed intake submission.
Revisions
One round of revisions is included with every itinerary. Tell your curator what is not working, for example too packed, the wrong neighbourhood, or a restaurant you have already been to, and they will update the plan.
Request your revision within 14 days of delivery. We return the revised plan within 5 business days. Additional revision rounds beyond the one included are $25 each.
Refunds
If you cancel before any curator has started work on your itinerary, you get a full refund. If you cancel after curator work has begun but before delivery, we refund your payment minus the curator costs already incurred. Once your finished plan is delivered, it is not refundable, since it is a custom document you have already received.
Pricing
Current launch pricing is $99 for a one-week itinerary and $199 for two weeks, as shown on the homepage.
Your responsibility to verify
Opening hours, seasonal closures, reservation requirements, and transport schedules change, sometimes on short notice. Your curator checks these where possible, but you are responsible for confirming anything time-sensitive, especially close to your travel dates, before relying on it.
Limitation of liability
Your itinerary is a plan, not a booking or a guarantee. We are not responsible for the actions, availability, pricing, or quality of any third-party restaurant, venue, transport provider, or accommodation named in it, or for losses arising from travel disruptions or from relying on a detail that changed after your plan was delivered without confirming it yourself.
Who we are
JapanTripCraft is operated by Trip Companion LLC.
Trip Companion LLC
1065 Dyer Crossing Way
Round Rock, TX 78665
Changes to these terms
If these terms change, we will update this page and change the date at the top.
Contact
Questions about these terms can go to hello@japantripcraft.com. See also our Privacy Policy.